Privacy Policy

GenPage Privacy Policy

1. Introduction

Who We Are

GenPage (“we,” “us,” or “our”) provides an AI-powered platform that generates personalized landing pages and related content for outreach and conversion (collectively, the “Services”), including our website and web application.

This Privacy Policy explains how we collect, use, and disclose information when you use our Services, and it outlines your rights regarding that information. We are committed to protecting personal information in line with applicable data protection laws.

Scope and Consent

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, storage, and disclosure of your information as described herein and as permitted by our Terms and Conditions. If you do not agree with any part of this policy, please do not use our Services.

How to Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise privacy rights, contact us at:

Email: team@genpage.ai
Mail: GenPage, Inc., 131 Continental Dr Suite 305, Newark, DE, 19713, United States

Key Definitions

To make this policy clear:

Personal Information (Personal Data): Information that identifies, relates to, or could reasonably be linked to you. This includes identifiers like your name, email address, IP address, device IDs, and content you create or upload to the Services.

Sensitive Personal Information: A subset of Personal Information given extra protection under certain laws. We do not intentionally collect sensitive personal information, except to the extent it may be included in content you upload to the Services.

Processing: Anything we do with Personal Information, such as collecting, storing, using, disclosing, analyzing, or deleting it.

Controller: The entity that determines purposes and means of Processing. For purposes of this Privacy Policy, GenPage is the controller of Personal Information we process as part of operating the Services.

Processor / Service Provider: An entity that processes Personal Information on behalf of the controller and under its instructions (for example hosting providers and payment processors).

2. Information We Collect and How We Collect It

2.1 Overview – Why We Collect Data

We collect Personal Information to operate, provide, maintain, secure, and improve the Services, and to communicate with you. We aim to collect only the information we need for the purposes described in this policy.

2.2 Categories of Personal Information

When you use GenPage, we may collect:

Identifiers

Such as name, email address, account username, IP address, and similar identifiers needed for account management, authentication, support, and security.

Account Information

Such as login credentials and authentication details. Passwords are stored in a protected form.

Payment / Transaction Information

Records related to subscriptions and billing. Payment card information is handled by our payment processor (Stripe) and is not stored on our servers in full.

User Content (Customer Data)

Data and content you upload or connect to the Service, including lead data and variables (e.g., names, emails, job titles, company details, and other fields), prompts, and generated outputs (e.g., personalized landing pages and related content).

Usage and Device Information

Information about how you use the Services, including log data, pages visited, actions taken, feature usage, timestamps, browser type, device information, and diagnostic information.

Cookies and Tracking Data

Information collected via cookies and similar technologies (see Section 9.2).

General Location Information

Coarse location derived from IP address (e.g., country/city-level), generally used for security and product operations.

2.3 Sources of Personal Information

We collect information:

Directly from you (account signup, support requests, billing, content uploads, integrations)
Automatically from your use of the Services (logs, analytics, cookies)
From third parties you connect (when you integrate external tools/services with GenPage)

3. How We Use Your Information (Purposes of Processing)

3.1 To Provide and Maintain the Services

We use your information to:

create and manage accounts
authenticate access
generate personalized landing pages and related outputs based on your requests and User Content
provide customer support
process subscriptions and billing

3.2 To Improve and Personalize the Services

We use usage data and analytics to:

fix bugs and improve performance
develop new features
understand product usage and preferences at an aggregate level
personalize the in-product experience

3.3 For Security and Fraud Prevention

We use logs, device signals, and related info to:

detect and prevent abuse and unauthorized access
protect accounts and infrastructure
investigate security incidents

3.4 To Communicate With You

We use contact information to send:

service-related messages (security alerts, billing notices, support replies, policy updates)
product communications and updates (you can opt out of marketing communications where applicable)

3.5 For Legal Compliance and to Protect Rights

We may use information to:

comply with legal obligations
enforce our Terms
protect the rights, safety, and security of GenPage, our users, and others

3.6 Use of Artificial Intelligence (AI) Features

GenPage uses AI systems, including large language models (LLMs), to generate content and outputs based on your requests and User Content.

GenPage uses third-party AI providers, including OpenAI and Anthropic, to enable certain AI features. Use of these features may involve sending prompts and relevant contextual information to those providers for processing. We do not guarantee outputs will be accurate or appropriate, and you are responsible for reviewing outputs before use.

4. How We Share or Disclose Information

We do not sell Personal Information for money. We disclose Personal Information only as described below:

4.1 Service Providers (Processors)

We share information with trusted service providers to operate the Services, including:

Hosting / Infrastructure: Amazon Web Services (AWS) (US servers)
Payments: Stripe
AI Providers: OpenAI and Anthropic
Marketing / CRM: HubSpot
Analytics / Attribution: Google Analytics 4 (GA4), Google, Meta

These providers process information under contractual obligations and only to deliver services to GenPage.

4.2 Legal Compliance and Protection of Rights

We may disclose information if required to:

comply with applicable laws or legal process
respond to lawful requests
protect rights, safety, and security
prevent fraud or abuse

4.3 Business Transfers

If GenPage is involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets, Personal Information may be transferred as part of that transaction subject to appropriate protections.

4.4 With Your Consent

We may share information for purposes not covered by this policy only with your direction or consent.

5. Data Security and Retention

5.1 Security

We implement technical and organizational safeguards designed to protect information, including encryption in transit and at rest, access controls, monitoring, and incident response processes.

However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

5.2 Retention

We retain Personal Information only as long as necessary for the purposes described in this policy and for legal/compliance needs.

User Content is stored until deleted by the user.
Deleted content may remain temporarily in secure backups for a limited period before being purged as part of normal backup lifecycle.
Certain records (e.g., billing history) may be retained longer to meet legal and accounting obligations.

6. International Data Transfers

GenPage operates globally. Your Personal Information may be processed in the United States, including on AWS servers in the US and by US-based service providers.

Where required, we use appropriate safeguards for cross-border transfers.

7. Your Privacy Rights and Choices

Depending on where you live, you may have rights such as:

access to Personal Information
correction
deletion
objection / restriction of certain processing
data portability (where applicable)

You can request to exercise your rights by emailing team@genpage.ai. We may need to verify your identity before fulfilling a request.

We do not discriminate against users for exercising privacy rights.

8. Children’s Privacy

The Services are not intended for children. We do not knowingly collect Personal Information from children under the age required by applicable law. If you believe a child has provided Personal Information, contact us and we will take appropriate action.

9. Cookies and Tracking Technologies

9.1 Cookies

We use cookies and similar technologies to:

operate the Services (essential cookies)
maintain sessions and security
analyze usage and performance
support marketing measurement and attribution

Some cookies may be set by third-party services such as Google, Meta, and analytics providers.

You can control cookies through your browser settings. Note that disabling cookies may impact functionality.

9.2 Analytics / Marketing Signals

We may use services like GA4, HubSpot, Google, and Meta to measure traffic and attribution. These tools may collect information through cookies and similar tracking mechanisms.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the effective date and, if changes are material, provide notice via the Services or by other reasonable means.

11. Contact Us

If you have any questions or wish to exercise privacy rights, contact: