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Webtouch

How Webtouch generated $550,000 in pipeline with 1:1 personalization at scale

Learn how lead gen agency Webtouch combined email, personalized landing pages, video, and timely phone follow-ups to deliver 1:1 personalization at scale - driving $550,000 in new business pipeline.

Insights from

Luca Kiefer

Co-Founder & Head of Growth

$550K

Pipeline Generated

$550K

Pipeline Generated

12

New Customers

12

New Customers

30%

Reply Rate

30%

Reply Rate

6,678

Emails Sent

6,678

Emails Sent

Webtouch is a Winterthur-based (Switzerland) outreach agency that builds predictable sales pipeline for B2B companies. They run multi-channel outreach across email, LinkedIn and phone and structure the entire sales process in HubSpot – turning cold outbound into qualified meetings with decision-makers, without clients spending internal time on prospecting.

Industry

Lead Generation

Size

11 - 50 Employees

Founded

2021

Share directly to

“Most B2B companies in Switzerland still rely heavily on referrals and personal networks. That works, but it is rarely predictable. With GenPage, we were able to make cold outreach feel personal, relevant, and professional at scale - and turn engagement into real conversations through fast phone follow-up.”

Luca Kiefer

Co-Founder & Head of Growth

Challenge

Cold outbound is easy to scale, but hard to make feel relevant. Webtouch needed a way to reach Swiss B2B decision-makers with a campaign that felt personal enough to earn attention, while still being efficient enough to run across thousands of prospects. The challenge was turning cold engagement into qualified meetings without relying on generic messaging or slow manual follow-up.

Solution

Webtouch used GenPage to create a personalized landing page for every prospect, each featuring a short video presentation tailored to their company. By combining email outreach, page engagement tracking, and fast phone follow-ups, they turned cold outbound into a warmer sales experience built around relevance and timing.

Webtouch turned cold outbound into a personalized sales experience - not just another email sequence

Cold outbound usually starts and ends in the inbox.

A short opener. A few lines of pitch. A calendar link. Maybe a follow-up or two.

For Webtouch, that was not enough.

As a Swiss lead generation agency helping B2B companies build predictable pipeline, Webtouch needed a way to make outbound feel more relevant, more personal, and more consultative - without making the campaign impossible to scale.

Their goal was simple: reach decision-makers at Swiss B2B companies and turn cold interest into qualified discovery meetings.

But instead of relying on email copy alone, Webtouch built a full outbound experience around each prospect.

Every target company received a personalized email, a dedicated GenPage landing page, a short company-specific video presentation, and a timely follow-up call once they showed intent.

That turned the campaign from a cold message into a personalized sales journey.

The challenge: making cold outbound feel personal at scale

Cold outbound is easy to scale, but hard to make feel relevant. Webtouch needed a way to reach Swiss B2B decision-makers with a campaign that felt personal enough to earn attention, while still being efficient enough to run across thousands of prospects. The challenge was turning cold engagement into qualified meetings without relying on generic messaging or slow manual follow-up.

Why generic outbound was not enough

Webtouch was targeting owners, managing directors, and C-level executives at Swiss B2B companies.

These are not prospects who have time for generic pitches.

They see the same types of cold emails every week: a light personalization line, a broad promise, and a meeting request. Even when the offer is relevant, the experience often feels automated.

Webtouch needed to create something different.

The campaign had to make prospects feel like real thought had gone into the outreach. Not just their name in the subject line. Not just their company name in the first sentence. A complete experience that helped them understand what Webtouch could actually do for their business.

That meant the campaign needed to solve three problems at once:

1. Earn attention in a crowded inbox

The first email had to feel specific enough to start a conversation, without being long or overcomplicated.

2. Explain the offer clearly

A cold email alone was not the best place to explain the full value of Webtouch’s sales process. Prospects needed a better way to understand how the offer would apply to their company.

3. Follow up when intent was highest

Webtouch did not want to follow up blindly. They wanted to know which prospects had actually engaged before calling them.

That is where GenPage became the central piece of the workflow.

The solution: a personalized landing page for every prospect

Webtouch used GenPage to create a personalized landing page for every prospect, each featuring a short video presentation tailored to their company.

By combining email outreach, page engagement tracking, and fast phone follow-ups, they turned cold outbound into a warmer sales experience built around relevance and timing.

The workflow

The campaign was built around a simple but highly effective outbound flow:

  1. Build and enrich the prospect list in Clay.

  2. Create a personalized GenPage landing page for each company.

  3. Embed a short company-specific video presentation on each page.

  4. Send the outreach sequence through Instantly.

  5. Drive prospects from the email to their personalized page.

  6. Track engagement inside GenPage.

  7. Call engaged prospects within one day.

  8. Manage the sales process inside HubSpot.

The key was not just personalization.

It was sequencing.

Each step created context for the next one. The email sparked curiosity. The page made the pitch feel tailored. The video explained the offer in a more human way. The analytics showed who was interested. The phone follow-up turned that interest into a real conversation.

Feature spotlight: the GenPage landing page template


The campaign started with a reusable GenPage template.

Instead of manually building thousands of sales pages from scratch, Webtouch created one strong landing page structure that could be personalized for every prospect.

Each page could include dynamic details like:

  • The prospect’s name.

  • The company name.

  • Personalized messaging.

  • A custom video presentation.

  • A clear call to action.

  • Relevant proof or campaign context.

This gave Webtouch a scalable way to make every page feel like it was created for one company, while still keeping the campaign efficient enough to run across a large prospect list.

The page became the bridge between a cold email and a sales conversation.

It gave prospects a dedicated place to understand the offer, watch the presentation, and take action - without being sent to a generic homepage or PDF.

Why this mattered for the campaign

The personalized landing page made the outreach feel more intentional.

Instead of saying, “Can we show you how this could work?” Webtouch could actually show each prospect a page built around their company.

That made the campaign feel more consultative from the first touch.

Feature spotlight: embedding personalized video into each page


To double down on the landing page's impact, Webtouch workflow also included the use of personalized video.

Each GenPage page included a short presentation created specifically for the prospect’s company. The video explained how Webtouch could help them build a more predictable outbound sales process, using the prospect’s business as the context.

This made the experience feel much more human.

A cold email can introduce an idea. A personalized landing page and video combined can explain it, show the thinking behind it, and create trust faster.

For Webtouch, this custom content became the high-intent asset inside the campaign.

It gave prospects a reason to click, a reason to spend time on the page, and a reason to respond or take the next call.

Why this mattered for the campaign

The video helped turn passive interest into active engagement.

When a prospect watched the presentation, Webtouch knew they had done more than open an email. They had spent time with a sales asset created specifically for them.

That gave the follow-up team much stronger context.

Feature spotlight: GenPage analytics and intent alerts


The biggest advantage of the campaign was not just that prospects visited personalized pages.

It was that Webtouch could see when they engaged.

With GenPage analytics, the team could track page visits and identify which prospects were showing intent. Instead of treating every lead the same, Webtouch could prioritize the people who had actually interacted with their personalized page or video.

Additionally, with real-time Slack & Email alerts, the team knew exactly when to follow up when intent was at its highest- which made the phone follow-up much more timely.

Rather than calling a cold prospect out of nowhere, the team could follow up based on these real engagement signals.

The conversation changed from:

“Did you see my email?”

To:

“I saw you checked out the short presentation we prepared for your company - happy to walk you through how this could work.”

That small shift made the follow-up feel more relevant, more natural, and more connected to the prospect’s recent activity.

Why this mattered for the campaign

GenPage analytics helped Webtouch turn engagement into action.

The team could identify interested prospects faster, follow up while the page was still fresh in their mind, and avoid wasting time on leads that had not shown intent.

Some examples of the email templates Webtouch used

The original campaign messages were written in German for the Swiss market. The versions below are translated into English for readability.

Email 1: starting the conversation

Good morning {{FirstName}},

{{Icebreaker}}

I believe that {{Observation}}. Still, I hear the same thing from many managing directors in Switzerland: new customer acquisition often comes through referrals and personal networks - it works, but it is rarely predictable.

For Coorpix AG, we have scheduled over 54 first meetings with potential customers since February.

May I send you a short presentation showing what this could look like specifically for {{cleanedCompanyName}}?

Best regards from Winterthur,
{{accountSignature}}

Email 2: sending the personalized landing page

Hello {{FirstName}},

I wrote to you a few days ago about new customer acquisition at {{cleanedCompanyName}}. So you can get a clearer picture of what this could mean for you:

{{Thumbnail}}

Presentation for {{firstName}} {{lastName}}: {{GenPageURL}}

No fixed-cost risk, no internal acquisition effort. Only qualified first meetings that have actually taken place.

It is worth taking a quick look - the video is just over three minutes. I look forward to your feedback.

Best regards from Winterthur,
{{accountSignature}}

If you no longer wish to be contacted, please let me know.

Why the workflow worked

Webtouch’s campaign worked because it did not rely on one tactic alone.

It was not just a better cold email.

It was not just a personalized landing page.

It was not just a video.

It was not just a cold call.

It was the combination of all four - connected to a fast follow-up process.

The email created curiosity

The first email introduced a relevant pain point: many Swiss B2B companies rely on referrals and personal networks, but that makes growth hard to predict.

This gave Webtouch a strong reason to reach out.

The page made the outreach feel personal

The GenPage landing page gave each prospect a dedicated destination that felt built around their company.

Instead of sending people a generic pitch, Webtouch sent them to a page that continued the conversation started in the email.

The landing page and video explained the offer clearly

The personalized experience helped prospects understand the value in a more direct and human way.

The video also made the page itself feel less like a static landing page and more like a tailored sales presentation.

The analytics showed who was interested

GenPage gave Webtouch visibility into which prospects were engaging.

That helped the team prioritize follow-up based on real intent instead of guessing.

The phone call converted intent into meetings

The final step was timely phone follow-up.

When a prospect engaged with the page or video, Webtouch called them within one day. That meant the conversation happened while the offer was still fresh and the prospect had context.

That is what made the workflow so powerful.

What other outbound teams can replicate

The Webtouch campaign gives other lead generation agencies, sales teams, and B2B companies a clear playbook for personalized outbound.

1. Start with a specific target segment

Personalization works best when the audience is clearly defined.

Webtouch targeted Swiss B2B decision-makers with a message built around predictable customer acquisition. The more specific the audience, the easier it becomes to create messaging that feels relevant.

2. Build one strong GenPage template

You do not need to design every page manually.

Start with a strong landing page template that includes your offer, proof, CTA, and space for personalized content. Then use GenPage to generate individual pages for each prospect or account.

3. Add a high-intent personalized asset

For Webtouch, that asset was a short company-specific video.

For another campaign, it could be:

  • A personalized audit.

  • A custom proposal.

  • A use-case breakdown.

  • A competitor comparison.

  • An ROI estimate.

  • A page tailored to a target account.

The goal is to give prospects something worth clicking.

4. Use engagement data to prioritize follow-up

Do not follow up with every prospect the same way.

Use GenPage analytics to understand who visited, who engaged, and who is worth prioritizing. This helps sales teams focus their time where intent is highest.

5. Follow up while the context is fresh

Timing matters.

A prospect who just watched a video or visited a personalized page is much warmer than someone who only received an email. Fast follow-up turns that attention into a real sales conversation.

The takeaway

Webtouch showed that cold outbound does not need to feel cold.

By using GenPage to turn every email into a personalized destination, they created a workflow that felt more relevant, more human, and more conversion-focused than a traditional outbound sequence.

For B2B lead generation agencies and outbound sales teams, the lesson is simple:

If you want better replies, better meetings, and better pipeline, do not just personalize the email.

Personalize the experience after the click.

GenPage made that possible by giving Webtouch a scalable way to create personalized landing pages, embed tailored video presentations, track engagement, and follow up when prospects showed intent.

Want help getting started with personalized outreach?

Book a quick call with our team - we’ll help you launch your first campaign and share best practices.

“The biggest difference was the timing. GenPage helped us see who was engaging, and our team could follow up while the prospect still had the presentation fresh in mind. That made the outreach feel less like cold prospecting and more like a relevant business conversation.”

Luca Kiefer

Co-Founder & Head of Growth

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Grow Conversions

Start today with full access - 7 days free

Grab Attention
Grow Conversions

Start today with full access - 7 days free